HEALTH CARE MANAGEMENT CONSULTING
Hrant E. Kouyoumdjian, Ph.D.
| | HEALTH CARE MANAGEMENT CONSULTING Hrant E. Kouyoumdjian, Ph.D. |
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Reviews from Clients"Presbyterian Intercommunity Hospital (PIH) entered into its first significant negotiations in over a decade with the California Medical Assistance Commission (Commission) for its Medi-Cal contract. Under Hrant's guidance and leadership, we were able to develop both public and internal strategies; and targets were set through analyses that Hrant completed from our current costs reports. The guidance Hrant provided through the negotiations and his attendance at Commission hearings were invaluable. For those of us who have never been exposed to a Commission hearing, having a seasoned veteran prepare and guide you is extremely important. Hrant led us through a fair and transparent negotiation with integrity and professionalism; and because of this, PIH did not receive any significant backlash from terminating its Medi-Cal contract. In addition to the negotiation work, Hrant continues to provide guidance and support relating to the non-contracted process and procedures. I would recommend Hrant without hesitation." James R. West, President and CEO, Presbyterian Intercommunity Hospital, Whittier, CA "San Joaquin Community Hospital in Bakersfield worked with Hrant for several years up to current. During this time Hrant negotiated a substantial increase in our Medi-Cal contract rate and then in the next cycle helped us with the process of evaluating and ultimately terminating our contract (which is much more complicated than one would think.) Even after our contract termination when one often sees consultants become very scarce Hrant continues to provide us with relevant information on Medi-Cal payment issues. I have been impressed with the way Hrant is very forceful in his negotiations with CMAC but at the same time maintains very professional relationships with them. If you want a hard nosed negotiation who will get every cent on the table he is the guy." Robert Beehler, CEO, San Joaquin Community Hospital, Bakersfield, CA "In the last three years that we have retained Hrant, he has been an invaluable resource to our new company, Vista HealthCare, LLC, in dealing with California Department of Health Care Services. Also, Hrant's attention to details during our negotiations with CMAC, along with his many years of experience, provided us the comfort that our company's best interest was protected. He carries out his work with great professionalism and integrity, following up efficiently with regular communications. Hrant genuinely maintains his clients' interests and takes his work very personally to achieve the best outcome." Ara Tavitian, M.D., President and CEO, Vista HealthCare, LLC, Rancho Cucamonga, CA "I have worked with many consultants in the field of contract negotiations but none comes close to Hrant in intellect, strategic thinking, and creativity. He truly thinks outside the box and is a tough negotiator who can deliver results time after time. He helped me navigate through very complex negotiations and was instrumental in improving our financial outlook." John Raffoul, D.P.A., Senior Vice President of Finance and CFO, Adventist Health, White Memorial Medical Center, Los Angeles, CA "Hrant has been an invaluable consultant to me in variety of important and complex appeals. He has solid expertise and he understands the need to translate technical information into very specific "plain English" points regarding the litigation. Not only has he been excellent in helping me develop my client's affirmative case, but also he is superb at dissecting the fallacies and errors in the opposing position. He also understands the need to work under tight deadlines in a litigation context. Hrant has been extremely helpful in numerous appeals and he is a joy to work with." John P. Wagner, Esq., Nossaman, Guthner, Knox & Elliott, LLP, Sacramento, CA"As the person responsible for negotiating all commercial and governmental insurance contracts at Salinas Valley Memorial Healthcare System, I have worked closely with Hrant Kouyoumdjian, Ph.D., for the last several years. In that time, I have been impressed by Hrant's understanding of contracting and negotiating process. His style and expertise have been instrumental in our very successful negotiations, specifically his strategic approach to the negotiating process and his detailed understanding of nuances. I highly recommend Hrant's consulting services, and intend to continue to work with him for the future benefit of our organization." Elizabeth Lorenzi, Senior Vice President for Physician and Business Development, Salinas Valley Memorial Healthcare System, Salinas, CA "I have used Hrant's consulting services over the past three years, he has been always knowledgeable and able to deliver the projects on time as well as educate my senior staff on the scope and understanding of complex health issues, such as dealing with complicated managed care contracts, PPS rates, state contract regulations, and current physician bonus incentives based on quality and productivity programs (P4P - pay for performance). The respect he has generated from health professionals is widespread in the industry and is a testimony why his services are in demand. Given the unique diversity and cultural challenges that senior managements often have to deal with, he recognizes such nuances and offers solutions and strategic plans to help one's organization develop a better governance, as well as develop educational assistance to further one's goals." Lawrence C. Fong, M.P.H., CEO, Asian Mental Health Agency, Oakland, CA; and formerly CEO, Del Norte Clinics, Inc., Yuba City, CA "I have worked with Hrant since 1993 when he was the Vice President of Managed Care at Sutter Health, and the last decade as a consultant that Sutter Delta Medical Center has retained. Hrant has successfully helped us with our Medi-Cal negotiations, eligibility for beneficiaries, as well as Medi-Cal TAR appeals thus generating substantial cost savings and additional revenues. He has been a strong advocate for Sutter Delta and he knows the dynamics in Contra Costa County very well. His perseverance and litigation support helped the hospital win its legal appeal against a health plan and the State's position regarding out of network, non-contract reimbursement. I recommend Hrant to anyone seeking his consulting services; he comes highly recommended." Linda Horn, Former CEO, Sutter Delta Memorial Hospital, Antioch, CA"I have sat across the table with Hrant since 1987 when he was senior negotiator for CMAC and later as a Vice President/Consultant for the Health Plan of San Joaquin. Hrant has always negotiated hard but fairly with utmost professionalism. He has a solid understanding of the health care market place, and especially those in Northern California. He is an accomplished professional with integrity where his commitments are carried through with no surprises. For anyone seeking consulting services, I recommend having Hrant on your side of the table rather than across." Gary Rapaport, CEO, Sutter Delta Medical Center, Antioch, CA "I have known Hrant since 1988 when he was a senior negotiator for CMAC, and the last decade as a consultant. As a consultant to the County of Stanislaus, Hrant was invaluable in assisting us in negotiating the first private-public partnership for the Two Plan Model Medi-Cal Managed Care Program. We were successful in getting a Medi-Cal law expanded to allow a public-private contract with Blue Cross of California. This plan was beneficial to the Medi-Cal beneficiaries, the County of Stanislaus and Blue Cross. As a negotiator, Hrant has a passion in assuring that Medi-Cal beneficiaries had access and received the best services. His work ethic and professionalism is exemplary, and the deliverables often exceed expectations. I recommend Hrant to anyone seeking his consulting services." Bev Finley, Former CEO, Stanislaus Medical Center, Modesto, CA |
Reviewers James R. West, President and CEO, Presbyterian Intercommunity Hospital Robert Beehler, CEO San Joaquin Community Hospital Ara Tavitian, M.D., President and CEO, Vista HealthCare, LLC John P. Wagner, Esq., Nossaman, Guthner, Knox & Elliott, LLP. Lawrence C. Fong, M.P.H., CEO, Asian Mental Health Agency Linda Horn, Former CEO, Sutter Delta Memorial Hospital Gary Rapaport, CEO, Sutter Delta Medical Center Bev Finley, Former CEO, Stanislaus Medical Center
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